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Disclaimer

BOOKING TERMS AND CONDITIONS

The terms and conditions set out below apply to all bookings made through this website for our hotel.Ideal Nest Hotel and Suites Ltd. 1, Oroki Estate, East West by-pass

Osogbo, Osun State, Nigeria.

 

WARNING!

Ideal Nest Hotel, Osogbo has only one official website for its transaction. The website is www.idealnesthotel.com.ng. We do not use any agents for collecting monies for booking. Monies must always be paid at the hotel’s front desk on arrival either with debit or credit card by using our POS. We also accept cash on arrival. Any monies paid to anybody or to any account before arrival and not within the hotel’s premises is paid AT YOUR OWN RISK. Ideal Nest Hotel WILL NOT be liable for any loss incurred by not complying with our payment terms and conditions. Please be warned!

 


PRICING
All prices shown online are per room per night (unless otherwise stated).  Prices are subject to Value Added Tax at the current prevailing rate and local tourism levies.

Prices are subject to change without notice. However, your price is guaranteed once you receive a booking confirmation. For the avoidance of doubt, prices do not include any incidental charges, which you may incur during your stay (including, for example, in respect of your use of the hotel's bar and mini-bar facilities and the costs of external telephone calls from your room). Such charges will be payable by you on your departure and, in the event that you fail to pay any such incidental charges, it is a condition of your contract with us that you irrevocably authorize us to debit your credit or debit card (see 'Deposits and Pre-payments' below) for the amount of any shortfall. 

The prices shown online are not valid in conjunction with any other offer and, until you have received your confirmation number. 


AVAILABILITY
Availability of rooms at the rates shown online may be limited and/or restricted to certain periods. 


CHILDREN
Children under the age of 3 can stay free of charge at our hotel, when sharing a room with two paying adults where a suitable room is available. Children from the ages of 3 to 16 will be charged a supplement per child per night for bed & breakfast. Availability of suitable rooms is limited and portable beds may need to be used where such accommodation is sought. The hotel concerned will determine whether a room is suitable for the purpose of this offer. We do offer child friendly menus and these are charged as taken.


GUESTS WITH IMPAIRED MOBILITY
The hotel endeavors to offer the same high quality facilities to our less able bodied guests. Where possible, special facilities include wheelchair adapted bathrooms, ramps and lifts in public areas. Guides dogs are welcome in all our hotels. Please check with your chosen hotel if you have any special requirements. We will do our best to accommodate your wishes.


PETS
The hotel is able to accommodate pets, given prior notice. We do charge a deposit which is fully refunded on departure subject to there being no soiling or damage caused. Please contact the hotel directly for details. 


CAR PARKING 
For information on parking availability and charges, please contact the hotel directly.

 

 

SMOKING

Please note that the hotel is fully nonsmoking inside the rooms. Outside and in Restaurant is possible to smoke, but with respecting of nonsmoking guests.



ARRIVAL AND DEPARTURE
Hotel rooms are available from 2pm on the day of arrival. Rooms must be vacated by 12 noon on the day of departure, unless otherwise sanctioned at the discretion of the hotel manager.

 

 

HEALTH, LEISURE AND BEAUTY
The hotel offers leisure facilities off site (which are free for guests).  Please check the availability and range of facilities at the hotel when placing your booking. A charge will be made for the use of certain facilities such as beauty treatments. Your use of such facilities is subject to any particular terms and conditions of the hotel. Age restrictions may apply to certain facilities and details of these are available from the hotel.

 

 

DEPOSITS AND PRE-PAYMENTS
Deposits and pre-payments are not required for most of the rates featured online (unless you are settling your account in cash - see under 'Balance of Monies Outstanding' below). However, you will be asked to guarantee your booking with a valid credit or debit card.

BALANCE OF MONIES OUTSTANDING
On arrival you will be asked to produce a valid debit or credit card for the hotel to take authorization. If you are settling your account in cash, you will be asked for a deposit. We accept credit cards, only MasterCard and Visa. Alternatively, payment can be made by cheque supported by a current cheque guarantee card. We do not accept cheques drawn from an overseas bank account.


CANCELLATIONS AND AMENDMENTS
All cancellations must be made in accordance with our cancellation terms.

Cancellations must reach the hotel by 2pm, local time the day prior to arrival.

Where a cancellation is not made in accordance with our cancellation terms, we reserve the right to charge you for the first night's accommodation. 

Whilst every effort is made to fulfill any particular requests which you may have in relation to your stay with us, we cannot unfortunately guarantee that we will be able to meet any particular requests which you may make and our failure in this regard will not constitute a breach of contract. 

In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so. However, you have the right to:

accept the changed arrangements as notified; or 

 make alternative arrangements with us; or

cancel your reservation and receive a full refund of any monies which you have paid to us in respect of your reservation (please note that we shall not be liable for any sums which you have paid to any other persons in connection with your reservation).


For the avoidance of doubt, we shall have no further liability to you for any changes to or the cancellation of any online booking. 


COMPLAINTS OR COMMENTS
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at one of our hotels should be made in the first instance to the hotel's duty manager at the time of your stay so that we can attempt to resolve it immediately. 

Problems which cannot be resolved there and then should be notified in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

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Contact Us

Ideal Nest Hotel and Suites Ltd.
1, Oroki Estate, East West by-pass
Osogbo, Osun State, Nigeria.

+234 8064316619

+234 8153747733

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

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